Policies

policy

Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Used goods such as hair-care / makeup products (Oils, Shampoo, Conditioner, Color Agents, Make-up, Sprays etc) cannot be returned. 

Additional non-returnable items:

* Gift cards / Promo codes

* Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 working days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next contact your bank.

There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@easybeautypro.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@easybeautypro.com and send your item to: 11 E. Illinois St, 2nd FLR, Chicago, IL, 60611, United States. You may also call our support at 877.803.7460 ext 2

Gifts / Promotional Items

If the item was marked as a gift or promotion when purchased and shipped directly to you, you’ll receive a credit for the value of your return. Once the returned item is received, a gift certificate or promo code will be emailed or mailed to you.

If the item wasn’t marked as a gift / promotion when purchased, or the gift / promotion giver had the order shipped to themselves to give to you later, we will send a credit to the gift / promotion giver and he/she will find out about your return.

Shipping

To return your product, you should mail your product to: 11 E. Illinois St, 2nd FLR, Chicago, IL, 60611, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Privacy Policy

PRIVACY POLICY AND COOKIE NOTICE

Thank you for visiting the Easy Beauty website. We appreciate the importance of your trust and have set forth this Privacy Policy and Cookie Notice to explain how we ( “we”, “us”, or “our”) collect, protect, share and use your information as part of our technology platforms, including, without limitation, our company websites, web pages, sponsored social media platforms, mobile sites and mobile apps (the “sites”).

Your use of the sites constitutes your acceptance of this Privacy Policy and Cookie Notice and consent to the practices described.

 

INFORMATION COLLECTED

You may visit and browse the sites without providing personally identifiable information about yourself. However, this may limit your ability to receive certain features, products or services from us.

 

INFORMATION YOU PROVIDE

We may collect personal information (information that can be used to identify you as an individual) such as your name, email, telephone number, home address, demographic information (such as zip code, age), or payment information (such as account or credit card number) when you make a purchase. The types of personal information we collect may vary depending on your use of the features of the sites. If you register at the sites, enter a promotion, opt-in to receive emails or other offers or communications, we collect and store the information provided. We may also ask you to provide other demographic information, such as gender, age, or about your product preferences and interests.

 

INFORMATION WE COLLECT AUTOMATICALLY

Site Usage Information: Easy Beauty and its third-party service providers may also use a variety of technologies that passively or automatically collect information about how the sites are accessed and used ("usage information"), including your browser type, device type, operating system, application version, the pages served to you, the time you browse, preceding page views, and your use of features or applications on the sites. This statistical data helps us understand what is interesting and relevant to users of the sites so we can best tailor our content.

Device Identifiers: Easy Beauty also automatically collects an IP address or other unique identifier information ("device identifier") for the computer, mobile device, technology or other device (collectively, “device ”) you use to access the sites. A device identifier is a number that is automatically assigned to your device when you access a web site or its servers, and our computers identify your device by its device identifier. We may use a device identifier to, among other things, administer the sites, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, and gather broad demographic information for aggregate use.

Cookies: Like many web sites, we use "cookies," which are data files placed on a device when it is used to visit the sites to facilitate site navigation and to personalize your experience, including tailoring advertisements. We, or our vendors, may place cookies or similar files on your device for security purposes, to facilitate site navigation and to personalize your experience while visiting our sites (such as allowing us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location, or demographic information).

If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that some features and services on our sites may not work properly because we may not be able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.

 

INFORMATION FROM THIRD PARTIES

We may receive information about you from third parties that feature our products or promotional offers if you opt-in to receive information from us. You may also choose to participate in a third party application or social media site through which you allow us to collect (or the third party to share) information about you, including usage information and personal information.

We may also receive information about you from outside records from third parties, such as marketing related or demographic information to enhance our ability to tailor our content, products and services that we believe may be of interest to you. We may supplement the information we collect about you through the sites with such information from third parties in order to enhance our ability to serve you, to tailor our content to you and/or to offer you opportunities to purchase products or services that we believe may be of interest to you. If we combine such data with information we collect through the sites, such information is subject to this Privacy Policy and Cookie Notice unless we have disclosed otherwise.

 

USE AND SHARING OF INFORMATION

  • Easy Beauty uses the information we collect about you for a variety of business purposes, including:
  • responding to your questions and requests;
  • providing you with access to certain areas and features of the sites;
  • verifying your identity;
  • full-filling product purchases;
  • communicating with you about your account and activities on the sites;
  • sending notice of changes to any Easy Beauty policy;
  • tailoring content, advertisements, and offers we provide you;
  • improving the sites and for internal business purposes;
  • processing applications and transactions.

Except as provided in this Privacy Policy and Cookie Notice, we will not provide any of your personal information to any third parties without your specific consent. We may share non-personal information, such as aggregate user statistics, demographic information, and usage information with third parties. We may also share your information as disclosed at the time you provide your information, as set forth in this Privacy Policy and Cookie Notice and in the following circumstances:

Third Parties Providing Services On Our Behalf. We may share your personal information with third parties that perform functions on our behalf (or on behalf of our partners) such as service providers that host or operate our sites, analyze data, process transactions and payments, fulfill orders or provide customer service; advertisers; sponsors or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance. Your personal information may also be used by us or shared with our subsidiaries, affiliates, sponsors, partners, advertisers or other third parties to provide you with product information and promotional and other offers to help maintain and operate the sites or for other reasons related to the operation of our business, including but not limited to the fulfillment of purchases, promotional offers, and administering contests.

Your Agreement To Have Your Personal Information Shared. While on Easy Beauty sites, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else, or to otherwise consent to the sharing of your information with a third party. If you agree to have your personal information shared with a third party, your personal information will be disclosed to the third party will be subject to the privacy policy and business practices of that third party.

Business Transfers. We may share your personal information with other entities and our affiliates for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or our assets, or assets related to the sites, personal information, usage information, and any other information that we have collected about the users of the sites may be disclosed to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Legal Disclosure. Easy Beauty may transfer and disclose information, including your personal information, usage information and device identifier, (including IP address), to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms of Use or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our sites or the public.

 

YOUR PRIVACY RIGHTS, CHOICE, AND ACCESS

You may direct us not to share your personal information with third parties, not to use your personal information to provide you with information or offers, or not to send you newsletters, e-mails or other communications by: (I) modifying your registered user information on the sites; (II) contacting our Customer Care Team or (III) following the removal instructions in the communication that you receive.

If you wish to modify, verify, correct, delete, or update any of your personal information collected through the sites, you may edit your profile preferences or contact us at the above address or e-mail. In accordance with our routine record keeping, we may delete certain records that contain personal information you have submitted through the sites. We are under no obligation to store such personal information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personal information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.

We will retain your information (including geo-location data) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact our Customer Care Team. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

CHILDREN

The sites are not directed to children under 18. We do not knowingly collect, use or disclose personally identifiable information from anyone under 18 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 18, we will make reasonable efforts to delete such information from our records.

 

SECURITY OF YOUR INFORMATION

Easy Beauty maintains reasonable safeguards to protect personal information against loss, unauthorized use, disclosure or destruction and when transferring information for processing. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information to you transmit to us. Easy Beauty restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. We also require that third parties providing services on our behalf protect personal information and not use it for purposes other than providing assistance to Easy Beauty.

 

OTHER SITES

The sites may contain links to third party sites that are not owned or operated by Easy Beauty or our parent company, Easy Beauty, LLC. This includes links from advertisers, sponsors and/or partners that may use our logo(s) as part of a co-branding or co-marketing agreement. We do not control, recommend, or endorse and are not responsible for these sites or their content, products, services, or privacy policies or practices. These other sites may send their own cookies or other tracking devices to your device, they may independently collect data or solicit personal information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our sites (including those linked to through an email or social networking page). The sites may make available chat rooms, forums, message boards, and news groups. Remember that any information that you disclose in these areas becomes public information and is not subject to the provisions of this Privacy Policy and Cookie Notice.

 

CONSENT TO PROCESSING OF INFORMATION

The sites are governed by and operated in, and in accordance with the laws of, the United States of America, and are intended for the enjoyment of residents of the United States of America of America. Country or region specific web sites are available for our brands and products around the world. Easy Beauty, Inc. makes no representation that the sites are governed by or operated in accordance with the laws of any other nation. By using the sites, or providing us with any information, you (a) acknowledge that the sites are subject to the laws of the United States of America, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States of America and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.

 

CHANGES AND POLICY UPDATES

Please note, we may change information on the sites and/or this Privacy Policy and Cookie Notice, at any time without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy and Cookie Notice on the sites. We will use your personal information in a manner consistent with the Privacy Policy and Cookie Notice in effect at the time you submitted the information, unless you consent to the new or revised policy. We encourage you to periodically review this page for the latest information on our privacy practices.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy and Cookie Notice, please contact us at:

Attn: Easy Beauty Consumer Relations
11 E Hubbard Street
Suite 5
Chicago, IL 60611

Re: Easy Beauty.com Privacy Policy and Cookie Notice-Customer Care Team

 

This Privacy Policy and Cookie Notice was last updated in August 2014.



Terms and Conditions

Welcome to the Easy Beauty e-Commerce management platform that is owned and operated by Easy Beauty, LLC. (collectively, “brand”, “we”, “us”, or “our”). Please read these Terms of Use (“Terms of Use”) carefully before using the services of this site (the “site”). THESE TERMS OF USE SET FORTH THE LEGALLY BINDING TERMS OF USE FOR YOUR USE OF THIS platform (THE “SITE”) AND THE RELATED SERVICES, FEATURES, CONTENT, APPS, WIDGETS OFFERED OR ANY PURCHASES YOU MAKE VIA THE SITE.

These Terms of Use apply to all users of the site, including, without limitation, users who are contributors of content, information and other materials or services on the site. Your access and use of the site will be subject to the version of the Terms of Use posted on the site at the time of use. If you do not agree with the Terms of Use, then you do not have the right to access, view, download or otherwise use the site or purchase any products and, accordingly, you should not do so.

We may at our sole discretion change, add, or delete portions of these Terms of Use at any time on a going-forward basis. It is your responsibility to check these Terms of Use for changes prior to use of the site, and in any event your continued use of the site following the posting of changes to these Terms of Use constitutes your acceptance of any changes. We will notify you of any such material changes by posting notice of the changes on the site, and/or, in our sole discretion, by email.

PRIVACY

We have developed a Privacy Policy in order to inform you of its practices with respect to the collection, use, disclosure and protection of your information. You can find the Privacy Policy and by using this site you agree to the terms of the Privacy Policy.

GENERAL TERMS OF USE

Unless otherwise noted, the products and services on the site are intended for use and resale by licensed salon professionals or cosmetologists. You agree to use the site in compliance with the Easy Beauty, Inc. Anti-Diversion policy, only for lawful purposes, and in compliance with all international, federal, state, and local laws. Except as expressly permitted in these Terms of Use, you may not use, reproduce, distribute, reverse engineer, modify, copy, publish, display, transmit, adapt, frame, link, rent, lease, loan, sell, license, or in any way exploit the content of the site.

ELIGIBILITY

You represent and warrant that you (a) are above the legal age of majority in your jurisdiction of residence; (b) are a licensed cosmetologist, are enrolled in an educational cosmetology program, and/or are an employee making purchases on behalf of a licensed salon; (c) have not previously been suspended or removed from the site; (d) have at least one (1) valid account with Easy Beauty; (e) you will only provide us with true, accurate, current and complete information if you register for an account and/or orders (defined below). If we believe or suspect that your information is not true, accurate, current or complete, we may deny or terminate your access to the site or services (or any portion thereof) and (d) that you have full power and authority to enter into the Terms of Use and in doing so will not violate any other agreement to which you are a party.

YOUR ACCOUNT

When you set up an account, you are required to provide your name and email address and select a password (collectively, your“account information”), which you may not transfer to or share with any third parties. If someone accesses our site or services using your account information, we will rely on that account information and will assume that it is really you or your representative who is accessing the site and services. You are solely responsible for any and all use of your account information and all orders and activities that occur under or in connection with the account. Without limiting any rights which we may otherwise have, we reserve the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the site and your account, including without limitation, terminating your account, changing your password, or requesting additional information to authorize transactions on your account. You agree to be responsible for any act or omission of any users that access the site or services under your account information that, if undertaken by you, would be deemed a violation of these Terms of Use. In no event will we be held liable to you for any liabilities or damages resulting from or arising out of (i) any action or inaction by us under this provision, (ii) any compromise of the confidentiality of your account or password, and (iii) any unauthorized access to your account or use of your password. You may not use anyone else's account at any time, without the permission of the account holder. Please notify us immediately if you become aware that your account information is being used without authorization. You agree not to register for an account on behalf of an individual other than yourself without such individual's authorization, or register an account on behalf of a salon without the express authorization by the salon owner.

USER CONTENT

We welcome your reviews, but ask that you follow these guidelines for posting:

  • Your comments must be based on your honest beliefs, opinions, experiences and actual use of the product being reviewed.
  • Please do not make false, misleading, or unsupported statements or include inappropriate advertising statements about the product you are reviewing or about any third parties’ products.
  • Please do not make offensive or inappropriate comments, encourage illegal or inappropriate activities or upload or link to any harmful or illicit materials.
  • Do not impersonate any other person or disguise yourself.
  • Use caution and common sense. Safeguard your privacy and the privacy of others. Do no post personally identifiable information.
  • Intellectual property is important. Do not upload material that you do not have permission to upload, or that violates any laws or infringes anyone’s intellectual property rights.

In addition, from time to time you and other users of the site may have an opportunity to post on the site certain ideas, concepts, information, data, text, music, sound, photographs, graphics, video, messages, comments on our products, advertising and other promotional materials or events, facts, advice, “tips”, opinions and other material (collectively, “user content”). Subject to our Privacy Policy all user content that you post on this site will be treated as non-confidential and non-proprietary to you and may be viewed by you and/or other users of this site. You also agree that we, our affiliates and our licensees are free to use any ideas, concepts, know-how or techniques contained in any user content you post for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products, services and content using such information, without any credit, notice, approval or compensation to you.

We cannot guarantee that other users will not copy, modify, distribute or otherwise use the user content that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or do not want others to use, do not post it on the site. We and our affiliates are not responsible for any user’s misuse or misappropriation of any user content you post on the site.

REVIEW OF SUBMISSIONS

We have no obligation to verify the identity of any users when they are connected to the site or to supervise the user content that has been provided by users. You acknowledge that we may or may not prescreen, monitor, review, edit or delete the user content posted by you and other users on the site. We and our designees retain the right to modify, move, refuse, block or remove any user content, in whole or in part, for any reason or no reason, with or without notice. We and our designees also reserve the right to access, read, preserve, and disclose any information as we reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Use, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, users of the site and the public. In any case, we are not responsible or liable for damages of any kind arising from any failure, non-failure, or delay in removing such user content even when we are advised of the possibility of such damages.

USER CONDUCT

By posting user content in or otherwise using any communications service or other interactive service that may be available to you on or through the site from time to time, you agree that you are the sole responsible person and/or entity from which such user content originated. Moreover, you agree not to access or use the site for any purpose that is prohibited by these Terms of Use. You are responsible for all of your activity in connection with the site.

By way of example, and not as a limitation, you agree not to (and shall not permit any third party to) use the site to: (a) upload, post, e-mail, or otherwise transmit any user content that is inaccurate, unlawful, harmful, threatening, embarrassing, abusive, harassing, tortuous, defamatory, vulgar, obscene, offensive, profane, libelous, deceptive, fraudulent, invasive of another’s privacy, hateful, or contains or depicts nudity or explicit or graphic descriptions or accounts of sexual or violent acts (including, but not limited to, sexual language of a violent or threatening nature directed at another individual or group of individuals), or is otherwise inappropriate as determined by us in our sole discretion; (b) harm any person in any way; (c) upload, post, e-mail, or otherwise transmit any user content that (i) victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of any impermissible classification, including, without limitation, religion, gender, sexual orientation, race, color, creed, ethnicity, national origin, citizenship, age, marital status, veteran status or disability; (ii) infringes any patent, trademark, trade secret, copyright, right of publicity or other intellectual or proprietary right of any party; and (iii) you do not have a right to transmit under any law or under any contractual or fiduciary relationship (such as insider information, intellectual, proprietary or confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); (d) upload, post, e-mail, or otherwise transmit any material that contains software viruses or any other computer code, files, worms, logic bombs or programs designed or intended to interrupt, disable, damage, destroy, or limit the functionality of the site or any computer software or hardware or telecommunications equipment or any other similarly destructive activity; (e) obtain unauthorized access to any system, data, password or other any requirements, procedures, policies, or regulations of networks linked to the site; (g) intentionally or unintentionally violate any applicable local, state, national, or international law, and any rules, regulations, orders, directives and the like having the force of law; (h) upload, post, e-mail, or otherwise transmit any material, or take any other actions with respect to your use of the site, that would constitute, or would otherwise encourage, criminal conduct or conduct that could give rise to civil liability; (i) for commercial purposes, including, without limitation, submitting any material to solicit funds or to promote, advertise or solicit the sale of any goods or services; (j) solicit others to join or become members of any other commercial online service or other online or offline group or organization; (k) impersonate any other person or entity, including by providing any false personal information to us (including a false user name) or creating any account for anyone other than yourself; (l) submit any person’s identification documents or sensitive financial information; or (m) breaches the Privacy Policy. Violation of any of the foregoing may result in immediate termination of your license to access or use the site, and may subject you to state and federal penalties and other legal consequences. We reserve the right, but shall have no obligation, to investigate your use of the site in order to (1) determine whether a violation of the Terms of Use has occurred or (2) comply with any applicable law, regulation, legal process or governmental request.

NO ENDORSEMENT

We do not control the user content posted on the site and, as such, we make no representations or warranties regarding user content or its truthfulness, accuracy, reliability, integrity or quality. We do not determine whether user content violates the rights of others, and we have no control over whether user content is of a nature that you or other users may find offensive. user content includes the opinions, statements and other content of third parties, not us. You acknowledge and agree that the information and views expressed by you and other users in user content appearing on the site do not necessarily reflect our views or those of our content providers, advertiser, sponsors, affiliated or related entities, and we do not support or endorse any user content or any other content posted by you or any other user on or otherwise accessible through the site. We do not assume, and expressly disclaim, any obligation or liability with respect to user content and no confidential or fiduciary understanding or relationship is established by our receipt or acceptance of any such materials.

OUR RIGHT TO USE USER CONTENT

You do not have to submit anything to us, but if you choose to submit any user content to the site, it will be deemed non-proprietary and non-confidential and may be used by us, our affiliates or others without restriction. You represent and warrant that you own or otherwise control any and all rights in and to the user content that you submit and that our public posting and use of that user content will not infringe or violate the rights of any third party in any manner, including without limitation any privacy rights, publicity rights, copyrights, contract rights or any other intellectual property or proprietary rights. By submitting, sending, posting, uploading, modifying or otherwise providing information, material, or any other communication to us including user content, whether solicited or unsolicited, you grant us and our designees the royalty-free, fully paid, unrestricted, worldwide, perpetual, irrevocable, non-exclusive, and fully transferable, assignable, sublicensable right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, improve, distribute, commercialize, perform, or display such user content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for any purpose, including, without limitation, advertising and promotional purposes, reproduction, transmission, publication, broadcast and posting without any further consent by you or notice, credit and/or compensation to you or any third parties. You also hereby do and shall grant each user of the site a non-exclusive license to access your user content through the site, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such user content. We and our designees also have the right, but not the obligation, to use your user name (and real name, image, likeness or other identifying information, if provided in connection with user content), city and state in connection with broadcast, print, online or other use or publication of your user content. We and our designees may use or otherwise transfer, remove or dispose of any and all user content without restriction and users of the site shall not be entitled to any compensation whatsoever for any such use, transfer or disposition of user content by us. Notwithstanding the foregoing, personally identifiable data, if any, included in user content shall be handled in accordance with our Privacy Policy.

TRANSMITTING MATERIALS

You understand that the technical processing and transmission of the site may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. We assume no responsibility for the deletion or failure to store postings or other information submitted by you or other users of the site.

You agree that you will not harvest, collect or store information about the users of the site or the user content or use such information for any purpose inconsistent with the purpose of the site or for the purpose of transmitting or facilitating transmission of unsolicited advertising, junk or bulk electronic mail or communications. You may not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the site or any activities conducted on the site; (iii) bypass any measures we may use to prevent or restrict access to the site or portions thereof (or other accounts, computer systems or networks connected to the site); (iv) run any form of auto-responder or “spam” on the site; (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the site; or (vi) harvest or scrape any content from the site.

PRODUCT AVAILABILITY

The availability of the products and services described on the site, and the descriptions of such products and services, may vary based on location and timing.

CONTESTS

This site may, from time to time, contain contests that offer prizes or that require you to submit material or information about yourself. Each contest has its own rules, which you must read and agree to before you may enter.

INTELLECTUAL PROPERTY RIGHTS

The site, and all of its contents, including but not limited to articles, other text, photographs, images, illustrations, graphics, video material, audio material, including musical compositions and sound recordings, software, logos, titles, characters, names, graphics and button icons, excluding user content (collectively “Proprietary Material”), are protected by copyright, trademark and other laws of the United States, as well as international conventions and the laws of other countries. The Proprietary Material is owned or controlled by Easy Beauty, Inc. or by other parties that have provided rights thereto to Easy Beauty, Inc.

Except as otherwise provided in these Terms of Use or explicitly stated on the site, you may not, and agree that you will not, use, publish, reproduce, display, publicly perform, create derivative works from, reverse engineer or decompile, disassemble, distribute, license, transfer, sell, copy, post, enter into a database, upload, transmit or modify the Proprietary Material or any portion thereof, for any purpose or by any means, method, or process now known or later developed. Modification of the materials appearing on the site or use of such materials for any other purpose is a violation of our copyright and other proprietary rights.

CLAIMS REGARDING COPYRIGHT INFRINGEMENT:

Notice: If you are a copyright owner or an agent thereof and believe that any user content or other content on the site infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  • A physical or electronic signature of the owner or a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit us to locate the material;
  • Information reasonably sufficient to permit us to contact you, such as your name, address, telephone number, and, if available, your email address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement, under penalty of perjury, that the information in the above notification is accurate and that you are, or are authorized to act on behalf of, the owner of an exclusive right that is allegedly infringed.

Our designated Copyright Agent to receive notifications of claimed infringement is: DMCA Agent c/o Easy Beauty Legal Department, 11 E Hubbard, Chicago, IL 60611; support@easybeautypro.com. For clarity, only DMCA notices should go to the Copyright Agent; any other feedback, comments, requests for technical support, and other communications should be directed to our customer service. You acknowledge that if you fail to comply with all of the requirements set forth above, your DMCA notice may not be valid.

After receiving a claim of infringement, we will process and investigate the claim and will take appropriate actions under the DMCA and other applicable intellectual property laws. Upon receipt of notices complying or substantially complying with the DMCA, we will act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity, and will act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. We will take reasonable steps promptly to notify the user that we have removed or disabled access to such material.

Counter-Notice: If you believe that your user content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent or pursuant to the law, to post and use the content in your user content, you may send a counter-notice containing the following information in writing to the Copyright Agent:

  • Your physical or electronic signature;
  • Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or access to it was disabled;
  • A statement under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content removed or disabled;
  • Your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal district court in New York, New York, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

If a proper counter-notice is received by the Copyright Agent, we may send a copy of the counter-notice to the original complaining party informing that person that we will replace the removed content or cease disabling access to it in 10 business days. Unless our designated agent first receives notice from the original complaining party that such party has filed an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after the Copyright Agent’s receipt of the counter-notice, at our sole discretion.

ACCOUNT TERMINATION

We may, in appropriate circumstances, terminate your account for the site and any or all affiliate websites if you are a repeat infringer. If you believe that a user is a repeat infringer, please follow the instructions above to contact our Copyright Agent and provide information sufficient for us to verify that the user is a repeat infringer.

THIRD PARTY WEBSITES AND LINKS

You may be able to link to third party websites, services or resources on the Internet from the site, and third party websites, services or resources may contain links to the site (collectively, “linked sites”). We are not responsible for the content, availability, advertising, products, services or other materials of any such linked sites, or any additional links contained therein, and our inclusion of links to the linked sites on the sites does not imply that we endorse or approve of any materials contained on, or accessible through, the linked sites. In no event shall we be liable, directly or indirectly, to you or any other person or entity for any loss or damage arising from or occasioned by the creation or use of the linked sites or the information or material accessed through these linked sites.

THIRD PARTY MERCHANTS

The site may enable you to order and receive products, information and services from businesses that are not owned or operated by us. The purchase, payment, warranty, guarantee, delivery, maintenance, and all other matters concerning the merchandise, services, information, opinion, performance, efficacy, safety, or advice ordered or received from such businesses are solely between you and such businesses. We do not endorse, warrant, or guarantee such products, information, or services, and are not liable for the accuracy, completeness, or usefulness of such information or the quality of availability of such products or services. We will not be a party to, or in any way responsible for, monitoring any transaction between you and third-party providers of such products, services, or information, or for ensuring the confidentiality of your transactions.

ADVERTISEMENTS, SPONSORSHIPS, CO-PROMOTIONS AND OTHER PARTNERSHIPS

We may display advertisements for the goods and services of a third party on the site, including in connection with co-promotions, sponsorships and other similar partnership arrangements. We do not endorse or represent and are not responsible for the safety, quality, accuracy, reliability, integrity or legality of any such advertised goods or services.

EVENTS

You may be invited or asked to attend events we sponsor or events held by other members and users of the site which are not in any way associated with us (collectively, “events”). Your participation in any events is at your own risk and you agree to release and hold us, our subsidiaries, agents, distributors and affiliates, and our officers, directors and employees harmless from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, any injury or death to you or your minor children or wards, resulting from attending the events or participation in any activities available at the events.

USE OF SOFTWARE

We may make software available for you to download or use. Such software will be subject to the terms of the license agreement that accompanies it. If there is no license agreement presented to you with the software, then the following license, in addition to the other terms of these Terms of Use govern your use of such software. We grant you a personal, non-exclusive, non-transferable, limited license to install the software on any single computer. The software is protected by copyright and other intellectual property laws and treaties and is owned by us or our suppliers. You may not: (i) copy, sell, redistribute, rent, lease or otherwise transfer the software or any of the limited rights you receive hereunder; (ii) incorporate it or any portion of it into another product; (iii) reverse engineer, decipher, decompile, or disassemble the software or otherwise attempt to derive the source code or underlying ideas or algorithms of the software or any portion of the software, including without limitation any application or widget (except where expressly permitted by law); (iv) export, re-export, transfer and/or release the software, related technology, or any product thereof, for any proscribed end-use, or to any proscribed country, entity or person (wherever located), without proper authorization from the U.S. and/or foreign government; (v) modify, translate, adapt, or create derivative works from the software or any portion of the software in any way or remove proprietary notices in the software. You agree to abide by all laws and regulations in effect regarding your use of the software. You may not authorize or assist any third party to do any of the things prohibited in this paragraph.

We may automatically check your version of the software and update it to improve its performance and capabilities. If you shut down the software during an automatic update or otherwise interfere with the installation of the update, the software may be damaged and/or cease to operate.

DISCLAIMER

VISITORS TO THE SITE AGREE THAT THEIR USE OF, AND RELIANCE ON ANY ADVICE OR INFORMATION OBTAINED FROM OR THROUGH, THE SITE IS AT THEIR OWN SOLE RISK. THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITATION OF THE FOREGOING AND TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, WE (INCLUDING OUR AFFILIATES, THIRD PARTY CONTENT PROVIDERS, MERCHANTS, SPONSORS, LICENSORS AND THE LIKE, AND THEIR RESPECTIVE DIRECTORS, OFFICERS AND EMPLOYEES) SPECIFICALLY DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO: (I) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, APPROPRIATENESS, RELIABILITY, TIMELINESS, OR USEFULNESS OF THE CONTENT OF THE SITE; AND (II) ANY WARRANTIES OF TITLE, WARRANTY OF NON-INFRINGEMENT, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE. WE ALSO MAKE NO REPRESENTATIONS AND WARRANTIES AS TO ANY LINKED SITES AND WE HAVE NO LIABILITY OR RESPONSIBILITY WITH RESPECT TO YOUR USE OF SUCH SITES. IN SOME INSTANCES, CONTENT MADE AVAILABLE ON THE SITE MAY REPRESENT THE OPINIONS AND JUDGMENTS OF PROVIDERS OR USERS, SUCH AS USER CONTENT. WE AND OUR AFFILIATES DO NOT ENDORSE NOR SHALL WE OR THEY BE RESPONSIBLE OR LIABLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE ON THE SITE BY ANYONE OTHER THAN OUR AUTHORIZED EMPLOYEES ACTING IN SUCH CAPACITY.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURIES CAUSED BY THE SITE, INCLUDING, WITHOUT LIMITATION, THOSE DAMAGES OR INJURIES OCCURRING AS A RESULT OF: (1) ANY ERROR, OMISSION, DELETION, OR DEFECT IN THE CONTENT AVAILABLE ON THE SITE, OR (2) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF RECORDS, INFORMATION OR DATA, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS, INFORMATION OR DATA, WHETHER FOR BREACH OF CONTRACT, TORT, NEGLIGENCE, DEFAMATION, OR ANY OTHER CAUSE OF ACTION. WE DO NOT WARRANT OR GUARANTEE: (1) THAT ANY PORTION OF THE SITE WILL BE FREE OF INFECTION BY VIRUSES, WORMS, TROJAN HORSES, OR ANYTHING ELSE MANIFESTING CONTAMINATING OR DESTRUCTIVE PROPERTIES; OR (2) THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF USE OF THE MATERIALS AVAILABLE ON THE SITE. YOU (AND NOT WE OR ANY OF OUR AFFILIATES) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

WE DO NOT HAVE ANY OBLIGATION TO VERIFY THE IDENTITY OF ANY PERSON USING THE SITE. THEREFORE, WE DECLINE ALL LIABILITY WHATSOEVER FOR IDENTITY THEFT OR ANY MISUSE OF YOUR IDENTITY OR INFORMATION.

APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

INDEMNIFICATION

By using the site, you agree to defend, indemnify, and hold us, our parent companies, subsidiaries and affiliates, and each of their respective officers, directors, employees, contractors and suppliers harmless from any and all claims, liabilities, damages, losses, costs, and expenses, including, but not limited to, attorneys’ fees and expenses, arising in any way from or in connection with your use of the site or any service available on or through the site, the uploading, posting, e-mailing, or transmission of any user content or other materials by you or users authorized by you, infringement of any proprietary material, or any violation by you of these Terms of Use, our Privacy Policy or any other policy posted from time to time on the site applicable to your use of the site. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to assist and cooperate with us in asserting any available defenses.

LIMITATION OF LIABILITY

REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, STATUTE OR OTHERWISE, IN NO EVENT WILL WE OR OUR AFFILIATES, INCLUDING, WITHOUT LIMITATION, OUR OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, SUCCESSORS AND ASSIGNS, BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL, CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR BUSINESS INTERRUPTION, WASTED EXPENDITURE, LOSS OF BUSINESS AND OTHER PROFITS, LOSS OF GOODWILL, LOSS OF ANTICIPATED SAVINGS, LOSS OF PROGRAMS, COST OF REPLACING EQUIPMENT, SOFTWARE OR OTHER GOODS OR SERVICES, OR LOSS OF RECORDS, INFORMATION OR DATA), OR ANY OTHER DAMAGES ARISING IN ANY WAY ARISING OUT OF OR RELATED TO: (I) THE AVAILABILITY, USE, RELIANCE ON, OR INABILITY TO USE THE SITE ANY PLATFORM APPLICATIONS OR ANY CONTENT OR OTHER MATERIALS ON, ACCESSED THROUGH OR DOWNLOADED FROM THE SITE; OR (II) ANY CLAIM (INCLUDING FOR PROPERTY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM) ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN, OR DESTRUCTIVE PROPERTIES OF, THE SITE OR THE LINKED SITES, OR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES OR OTHER MATERIALS AVAILABLE ON OR THROUGH THE SITE OR LINKED SITES, EVEN IF WE OR OUR AFFILIATES, OR OUR OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, SUCCESSORS AND ASSIGNS ARE AWARE OR SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW (THEREBY MINIMIZING OUR LIABILITY TO YOU TO THE LOWEST AMOUNT THAT APPLICABLE LAW PERMITS).

YOU SPECIFICALLY ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR FOR DISPUTES AGAINST US OR ANY OF OUR AFFILIATES IS TO DISCONTINUE YOUR USE OF THE SITE.

NOTHING IN THESE TERMS OF USE SHALL BE DEEMED TO EXCLUDE OR LIMIT YOUR LIABILITY IN RESPECT OF ANY INDEMNITY GIVEN BY YOU UNDER THESE TERMS OF USE.

TERMINATION

We may terminate or suspend your access to the site, delete your profile and any content or information that you have posted on the site and/or prohibit you from using or accessing the site (or any portion, aspect or feature of the site) for any reason, or no reason, at any time in our sole discretion, with or without notice to you, effective immediately, which may result in the forfeiture and destruction of all information associated with you and your activities in connection with the site. If you wish to terminate your account, you may do so by following the instructions on the site. Any fees paid hereunder are non-refundable. In the event of termination, you will still be bound by your obligations under these Terms of Use, including the warranties made by you, and by the disclaimers and limitations of liability. Additionally, we will not be liable to you or any third party for any termination of your access to the site.

GOVERNING LAW; GENERAL INFORMATION

While we invite visitors from all parts of the world to visit the site, visitors acknowledge that the site, and all activities available on and through the site, are governed by the laws of the United States of America. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access the site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

You agree that the laws of the State of New York, excluding its conflict of laws rules, and these Terms of Use, our { Privacy Policy }[private policy page] and any other policies posted from time to time on the site applicable to your use of the site shall govern your use of the site. Please note that your use of the site may be subject to other local, state, national, and international laws. You expressly agree that exclusive jurisdiction for any claim or dispute with us (or any of our affiliates) or relating in any way to your use of the site resides in the courts of the County of New York, State of New York, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the County of New York, State of New York, in connection with any such dispute and including any claim involving us or our affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers.YOU AGREE THAT ANY CAUSE OF ACTION OR CLAIM THAT YOU MAY HAVE WITH RESPECT TO YOUR USE OF THE SITE OR ANY CONTENT OR OTHER MATERIALS ON, ACCESSED THROUGH OR DOWNLOADED FROM THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE ACT OR OMISSION GIVING RISE TO THE CLAIM OR CAUSE OF ACTION AROSE.

A printed version of the Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

These Terms of Use are the entire agreement between you and us with respect to the site and any user content, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to those matters. If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Use will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Use, and neither party has any authority of any kind to bind the other in any respect.

Unless otherwise specified in these Terms of Use, all notices under these Terms of Use will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.

Please feel free to contact via one of the methods described on our Contact Us page or send a letter to:

Attn: Easy Beauty Consumer Relations

11 E Hubbard

Suite 5

Chicago, IL 60611

You agree that we may send notices to you regarding your use of the site by means of electronic mail, a general notice posted on the site or by written communication delivered either by overnight courier or U.S, mail to your email or mailing address as appearing in our records from time to time.

Anti-Diversion

We at Easy Beauty are fully committed to fighting the unauthorized sale of product at non-salon retailers. Thanks to secondary coding systems and advanced methods of product tracking we are  able to cut off diverters in record numbers. We also require current cosmetology licenses for all of our customers and mandate that all accounts with missing or outdated license information be updated and validated or the account is deactivated.

WHAT IS DIVERSION?

Diversion is when products are sold in “unauthorized” places. Salon professional products you find outside of a salon are considered to be “diverted.” You might see a few bottles in your local supermarket, drugstore, online or at a discounter store.

WHY IS DIVERSION BAD?

Diversion hurts your business. If clients purchase professional products outside the salon, for what they believe to be a cheaper price (it usually isn’t), then they’re not going to buy it from you.  Also, it hurts the professional industry by weakening the stylist-client relationship and the credible need for professional recommendation of the best products for the clients’ hair.

Diverted products could be a health hazard. They are often counterfeit, diluted formulas, or old, expired formulas that may not be safe to use. Irritation or even infection can result from the use of diverted products. It’s also illegal to divert products.

WHO IS DIVERTING PRODUCTS?

Unauthorized distributors and salons or their employees, plus other dishonest individuals who see profit in pirating diverted products.

WHAT CAN YOU DO TO HELP STOP DIVERSION?

You can make a difference and protect your business!

  • Be suspicious of anyone wishing to purchase products from you in bulk.
  • Don’t risk it! If you are approached by a product collector, don’t buy their story. Try to get their name and telephone number.
  • Spread the word! Tell your clients about the potential danger of diverted products.
  • Educate your clients on why they should purchase products only through you. Let them know that the quality and freshness of the products they are purchasing can only be guaranteed when purchased through you.
  • Remind clients that salon products purchased at mass retailers are at least 10% higher than when bought at their local salon or spa!
  • Remember to reinforce how only you, their professional stylist, can offer the expert advice to give them the proper recommendations for the right products to keep them looking great each and every day.

WHAT YOU SHOULD DO IF APPROACHED:

  • Because of our successful efforts to fight diversion, collectors are desperate and might go to you for products. Stop them and do NOT sell to them! If you are approached by someone trying to buy from you in bulk, try to get their name and telephone number and contact us a support@easybeautypro.com or call our hotline at (877) 803-7460.
  • Share the information with other salon professionals in your area.

FLAGGED ACCOUNTS

  • We abide by anti-diversion agreements with our partner brands and manufacturers. Customer accounts that are flagged as diverters will not be allowed to shop on the site.

If you feel your account has been flagged in error, please contact Customer Care at 1-877-803-7460 or by email

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